Wow, what a success. At least the first weekend, the iPhone went for a knockout and succeeded. Up to 700′000 phones is nothing short of amazing especially considering the price. The iPhone has already become and iconic product that has changed the market. Every other smartphone will be compared to the iPhone.
Iconic mobile phones are otherwise few and far between. For a consumer market the size of the mobile phone market, the following is quite interesting:
[...] there are now only two mobile phones in American history that consumers ask for by product name: The Motorola Razr and the Apple iPhone.
I would have added the Blackberry, but OK. This is nothing short of a failure for a market that size. Truth is, most mobile phones are clones of each other. Even the last couple of years explosion of features (cameras, mp3 players, web browsers, games etc.) hasn’t produced a single phone that really sticks out with personality (I’m probably a bit biased when I say the Sony Ericsson T610 is a candidate).
Innovation has been in features, not in usability, design or marketing. Apple has changed that. None of the features in the iPhone are completely new, but the packaging is.
Time for the established players to start afresh and stop the cloning.
If I was the CEO of one of the major mobile vendors, I would have set aside a team of the most experienced engineers and the best designers and basically give them free hands to do magic. Preferably, they would be in a separate building from the other company. Their mission: to go to the soul of the company, the roots, and make the phone everyone in the company wants to make if they weren’t prevented by legacy requirements and old code. Start from a blank slate and work upwards.
Of course, such an endeavor would hit the bottom line pretty hard, which is why most CEOs don’t do it. A classic innovators dilemma which an outsider can take advantage of in exactly the way Apple has done.
Nokia is trying to do something along those lines with their open source and web tablet team headed by Ari Jaaksi. While the Nokia web tablets have been far from as successful as the iPhone (don’t know the sales figures for the web tablets, but I’m guessing they’re far below 500′000) I think in the long term it will pay off. (For Nokia, this is quite a courageous move. Their customers are the operators and I’m pretty sure no operator asked for a linux based wifi web tablet!)
This is also how Motorola came up with the RAZR, by the way:
They kept the project top-secret, even from their colleagues. They used materials and techniques Motorola had never tried before. After contentious internal battles, they threw out accepted models of what a mobile telephone should look and feel like. In short, the team that created the RAZR broke the mold, and in the process rejuvenated the company.
Seems like companies are only capable of pulling this through during hard times. Motorola was in a pretty bad shape when RAZR was born.
Exciting things are happening in the world of mobile and the established players better watch out - especially the ones with wind in the sails. The iPhone is not the last wanting to go for knockout and it’s so darn difficult to be innovative when times are good.
Unless you’re Apple, it seems.




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